Controlling Customer Phone Calls: Can You Do It?

Customer service phone representatives have a way of taking a call and making it as short as possible without being rude to the customer. They have received special training on how to manage customer calls. If you were just recently hired on to take calls at an auto dealership, you will (or should!) receive auto dealership phone training. Such training includes all of the following. Controlling the Call The biggest aspect to any customer phone call is managing your time and keeping your call times down. [Read More]

Four Exciting Ways To Advertise Your New Brand

If you're a new business owner, you may be looking for fun and exciting ways to share your new company with others. It's important that you have an advertising plan in place so that you can attract more people and bring in sales. Luckily, there are many cool ways that you can spread the word. Many of these ways involve using a printer. Keep reading to learn some exciting ways to advertise your new brand. [Read More]

Essentials To Pack Separately For Your First Day In Your New Home

When packing up all of the items in your home, it's important to pack a few essentials separately. Then, you'll be able to get to them easily during your first couple days in your new home without worrying about rummaging through a bunch of boxes to find what you need. These are a few of the essentials that you will want to pack separately. 1. Tool Set Many people don't think about this, but you will want to pack a small tool kit and bring it along with you to your new home. [Read More]

Keeping Your VoIP Phone System Secure

Switching to a Voice over Internet Protocol (VoIP) phone system from a traditional business phone system can save your company a good amount of money. However, even though it costs less money to install and maintain a VoIP phone system than a traditional landline system, VoIP systems aren't as secure. So, when you install your new phone system, you need to take some time to learn how you can keep your phone network safe from hackers. [Read More]